{"id":5844,"date":"2020-09-22T02:08:20","date_gmt":"2020-09-22T02:08:20","guid":{"rendered":"https:\/\/www.qloud.my\/?p=2810"},"modified":"2026-07-21T08:44:57","modified_gmt":"2026-07-21T08:44:57","slug":"company-failed-to-defend-themselves-from-intruders-paid-millions","status":"publish","type":"post","link":"https:\/\/www.brandswift.my\/qloudmsp\/company-failed-to-defend-themselves-from-intruders-paid-millions\/","title":{"rendered":"Company Failed to Defend Themselves from Intruders, Paid Millions."},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Over recent years, cyberattacks are getting harder to prevent despite billions of dollars spent across the global economy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many large corporates have fallen victim to cyber-attacks like these; surprisingly, many of them possess a strong technology background, and millions of dollars spent into the security budget. But history keeps repeating. Why?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Just quite recently, <a href=\"https:\/\/www.androidauthority.com\/garmin-connect-services-ransom-1144010\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Garmin<\/a>&nbsp;was reportedly held ransom by a group of cybercrime syndicate from Russia. According to the reporter, the outbreak has caused Garmin millions to resume its Connect systems.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fundamentally,&nbsp; there is no silver bullet in dealing with cyber attacks. Research has shown that 97% of the time, attackers gained access to the company\u2019s system by targeting the company\u2019s employees via <a href=\"https:\/\/www.sysgroup.com\/resources\/blog\/statistics-need-to-know-social-engineering\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">social engineering.<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/socialmedia-img.webp\" alt=\"socialmedia img\" class=\"wp-image-10874\" srcset=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/socialmedia-img.webp 640w, https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/socialmedia-img-300x200.webp 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s have simple thoughts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Have you shared your date of birth, favorite numbers, characters, movies, pets on social media before?<\/li>\n\n\n\n<li>Have you ever tagged your family members with their full name on social media?<\/li>\n\n\n\n<li>Have you ever chatted with strangers on the Internet?<\/li>\n\n\n\n<li>Did you sign up free movie\/music streaming site?<\/li>\n\n\n\n<li>Did you usually check email headers for important emails?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/dataprot.net\/statistics\/password-statistics\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">59% of people still use their date of birth (DOB) in their passwords. And with 78% chances that you will share your password on another account, there is a high chance for the attackers to guessed what is the password to your work-related account.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of the top security risks is through emails. Many of the cyber frauds happened when the Finance department or authority level approved transfers without validating the content legitimacy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, intelligent targeted-attacks can go beyond that to make the emails looks pretty normal. The only problem is, the email didn\u2019t come from the employee himself; he\/she probably didn\u2019t even realize the email was being sent while on vacation. How do the cybercriminals know?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Well, probably, the employee is posting his\/her vacation photos on his social media account. Therefore, in such a situation, the hackers do not even need to put extensive effort into hackings where the employees already did them a favor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is reportedly 500 million USD was being scammed in the U.S. alone due to <a href=\"https:\/\/fortune.com\/2020\/02\/12\/fbi-internet-crime-report-hackers-business-email\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">email account compromised.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is not just about technology. It is about user awareness.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/phishing-img.webp\" alt=\"phishing img\" class=\"wp-image-10873\" srcset=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/phishing-img.webp 640w, https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/phishing-img-300x200.webp 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some common <a href=\"https:\/\/www.exabeam.com\/information-security\/social-engineering\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Social Engineering tactics:<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Phishing<\/strong> \u2013 attackers will imitate as another party that is common or well-known to the victim, tricking them into providing their own sensitive information like password or credit card information.<\/li>\n\n\n\n<li><strong>Watering Hole<\/strong> \u2013 attackers will exploit the weakness of a legitimate website that is commonly visited by their target group, a backdoor trojan will be installed within sites. When visitors visit the site or download something from the site, the backdoor trojan will be installed on the victims\u2019 device.<\/li>\n\n\n\n<li><strong>Whaling Attack<\/strong> \u2013 also known as speak phishing, which typically targeted towards individuals with access to highly sensitive information. The message towards the victim is crafted personally to obtain the victim\u2019s trust.<\/li>\n\n\n\n<li><strong>Pretexting<\/strong> \u2013 attackers will create a fake identity, then use it to communicate with his target to obtain private information.<\/li>\n\n\n\n<li><strong>Baiting and Quid Pro Quo Attacks<\/strong> \u2013 by tricking the victim into believing something useful will be provided to them, attackers normally use this tactic to plant malicious software into victim\u2019s device.<\/li>\n\n\n\n<li><strong>Vishing<\/strong> \u2013 voice phishing, similar to a typical phishing scam, but carry out over the phone.<\/li>\n\n\n\n<li><strong>Scareware<\/strong> \u2013 display warning over the victim\u2019s device and offer them a \u201csolution\u201d that can \u201csolve\u201d the problem, but really the \u201csolution\u201d itself is the malware.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For business, it is difficult to entirely prevent social engineering attacks because you don\u2019t know who in your company will be the next target. But it doesn\u2019t mean that we cannot close the gap.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/security-img.webp\" alt=\"security img\" class=\"wp-image-10872\" srcset=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/security-img.webp 640w, https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/security-img-300x200.webp 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.hitachi-systems-security.com\/blog\/10-ways-businesses-can-prevent-social-engineering-attacks\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Here are some tactics <\/a>that each company should consider implementing to prevent an attack:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Periodically Security Awareness Workshop<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Company should organize a security workshop periodically, for instance, every 3 months or so. Not only it allows staff to get an update on the latest cybersecurity tips, but also to refresh their memory, or these details are easily forgotten over time. It can be conducted by external consultants or by an internal IT team. Best would be a combination of both; an external consultant can be a good source to transfer knowledge to the internal IT team.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Implement Privileged Access and Credential Control<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The objective of social engineering attacks is to obtain someone\u2019s credentials within a company, most of the time, someone high enough in the hierarchy. So, security policy related to credential and access would mitigate most of the risks, or at least make it complicated enough, so they turn to another target:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up two-factor authentication.<\/li>\n\n\n\n<li>Assign one credential to each individual user and with access control related only to their own work.<\/li>\n\n\n\n<li>Enforce password change every 3-6 months for a company device.<\/li>\n\n\n\n<li>Personal devices shall not connect to the company\u2019s networks without any VPN or equivalent encryptions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Network Monitoring and Latest Security Patch<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some social engineering tactics involves installing malware and backdoor within the company\u2019s network. Hence, setting up a 24\/7 SOC (Security Operations Centre) with comprehensive SIEM to proactively detect abnormalities will help to prevent further damages if your first line of monitoring defense fails. While setting up a SOC within the company is a huge expense, working with a Managed Service Provider (MSP) with SOCs offering is a more viable choice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.brandswift.my\/qloudmsp\/cyber-security\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Deep Vulnerability &amp; Assessment Test<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As social engineering tactics are evolving, conduct regular tests, coding reviews towards your critical system, and business process against these latest tactics as an example helps to identify loopholes in the company\u2019s operation. Of course, a periodic <a href=\"https:\/\/www.csoonline.com\/article\/2943524\/11-penetration-testing-tools-the-pros-use.html\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><u>Penetration Test<\/u><\/a> by an independent party is able to reveal symptom and root cause on a deeper level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.brandswift.my\/qloudmsp\/cyber-security\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><strong>Email Security<\/strong>&nbsp;<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email is still one of the main culprits in cyberattacks. In 90% of all cases, the attacks begin with an email via ransomware, phishing, <a href=\"https:\/\/www.retarus.com\/blog\/en\/new-cxo-fraud-detection-filter-logic\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><u>CEO Fraud<\/u><\/a>&nbsp;and others.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, remember to invest in email security as well when upgrading the company IT security. Email security is not only about anti-spam or anti-malware. We have partners like <a href=\"https:\/\/www.retarus.com\/services\/email-security\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><u>Retarus GmbH<\/u> <\/a>has taken email security to the next level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Advanced features including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Zero Detection \u2013 the attacker, is coming out with new tactics every day, but Patient Zero Detection is able to identify and block these new attack patterns as soon as it appears.<\/li>\n\n\n\n<li>Advanced Threat Protection \u2013 including virus scanners, deferred delivery scanning, time-of-click protection, CEO Fraud protection.<\/li>\n\n\n\n<li>Data Loss Prevention \u2013 ensuring confidential data doesn\u2019t end up somewhere outside of company\u2019s network, be it a result of an attack or merely human error<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"347\" height=\"65\" src=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/retarus.png\" alt=\"retarus\" class=\"wp-image-10876\" srcset=\"https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/retarus.png 347w, https:\/\/www.brandswift.my\/qloudmsp\/wp-content\/uploads\/2020\/09\/retarus-300x56.png 300w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Over recent years, cyberattacks are getting harder to prevent despite billions of dollars spent across the global economy. Many large corporates have fallen victim to cyber-attacks like these; surprisingly, many of them possess a strong technology background, and millions of dollars spent into the security budget. But history keeps repeating. Why? Just quite recently, Garmin&nbsp;was [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":10875,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-5844","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Company Failed to Defend Themselves from Intruders, Paid Millions. - Qloud MSP<\/title>\n<meta name=\"description\" content=\"Over recent years, cyberattacks are getting harder to prevent despite billions of dollars spent across the global economy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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